List address of Samsung Service Center in Surabaya : Nobar

Samsung Surabaya Service Center, Full Address & Phone Number

Are you looking for information on the Samsung Surabaya service center address? Samsung is one of the leading electronics manufacturers from South Korea. In Indonesia itself, Samsung is known as a brand of smartphones and other electronic products with qualified quality.

As per the company’s ambitions, Samsung is committed to delivering the best and professional products and services to customers. Especially when it was now coming to a new normal.  The service center continues to strive to provide outstanding service so that customers can still use their equipment well.

As an effort to maintain its position as the largest electronic company in the world, Samsung has also offered several service center locations in Indonesia, including Surabaya. Additionally, Surabaya is considered the second capital city after Jakarta, so it’s not hard to find where Samsung’s service hub in Surabaya is located.

In the mid-2020s, Samsung also introduced a Smart Service service that allows customers to consult directly.  For those of you looking for more detailed information about the address and phone number at Samsung’s service center in Surabaya, here  we’re out for more data.

List address of Samsung Service Center in Surabaya

This manufacturer of electronic products has been in the Indonesian industry since 1969 and so far its expansion has been getting bigger. If  you’re also one of this brand’s users, know the list  of Samsung Surabaya service centers that service repair services like smartphones, televisions, washing machines, cameras and other electronic products. Here’s a list of titles:

  1. Samsung Service Center – Surabaya

Cinwaanka: Jl. Sulawesi No.55, Gubeng, Gubeng, Surabaya, East Java

-Phone Number: +62 800 1128888

Operating Hours: Mon-Sat (08:30 – 17:00 WIB)

  1. 2019-19-2019-2018 -192027 -1992320

-Address: Plaza Marina, Jl. Margorejo Indah Utara No.99, SidosermoWonocolo, Surabaya, East Java

-Phone Number: +62 821-3210-9562

-Operating Hours: Day (10:00 – 20:00 WIB)

  1. Samsung Service Center (WTC)

– Cinwaanka: WTC SBY, Jl. Plaza Boulevard, Embong Kaliasin, Kec. Genteng, Surabaya

– Phone Number: +62 31 5491999

-Operating Hours: Day (10:00 – 20:00 WIB)

  1. Samsung- Tunjungan Plaza 6

-Address: Tunjungan Plaza 6 Samsung Experience Store, 3 No. 7, Kedungdoro, Tegalsari, Surabaya -Phone Number: + 62 800 1128888

-Operating Hours: Day (10:00 – 20:00 WIB)

  1. Samsung Service Center – Supermall

-Address: Surabaya Supermall Lt. 1 No. 136-138, Jl. Puncak Indah Lontar II, Babatan, Wiyung,

-Phone Number: +62 31 7392368

-Operating Hours: Day (11:00 – 20:00 WIB)

  1. Xarunta Adeegga Samsung – Galaxy Mall Surabaya

-Address: Galaxy Mall 3, Lt.3 No. 324 -325, Jl. Dr. Dr. Ir. H. Soekarno No.178, Mulyorejo, SBY

-Phone Number: +62 800 1128888

Saacadaha -Operating: Maalinlaha ah (13:00 – 20:00 WIB)

  1. Samsung Service Center – Mall Pakuwon

-Address: Mall Pakuwon Pakuwon Food Society Level 2 No. 135-136, Babatan, Wiyung, Surabaya

-Phone Number: +62 800 1128888

-Operating Hours: Day (10:00 – 20:00 WIB)

Samsung Service Center Service Center Types

Through Samsung Surabaya service center, customers can access maintenance services, consulting and other interests by going straight to the above addresses. Especially as one of you visiting a large market, you can be in the service center because  it isa part of the public market. Samsung’s customer care service offers two service models, namely:

  1. Smart Service: Specific services related to smartphones, such as consultation on products, data transfers, software updates, and other factors. You can enjoy services like this for free.


  1. Service Center: Surabaya service center Samsung also provides maintenance services such as maintenance problems, product warranties, or others related to maintenance. For its own expense it is being replaced by the type of maintenance or replacement of components.

Did you know, in this new mainstream era, almost all of Samsung’s service stations in Indonesia have cell phone disinfection services using UV light. To make phones less open to germs, viruses, and bacteria at the conclusion of the service. The Surabaya service centre is also part of this service, and of course there is no charge for it.

Adeegga Macaamiisha Services Digitally

For those of you who worry if you have to go straight to  the Samsung Surabaya service center, you  can take advantage of digital CS service from this brand. To set up a specialised service centre in Surabaya, you can call the numbers mentioned above directly and of course they include a phone charge that goes out at a normal rate.

In addition, Samsung also offers a contact center that you  can contact for suggestions or other interests. Interestingly, you can enjoy the free phone service. Here’s what’s the Samsung center phone number information:

Adeegga Credit Free:

  1. 0800-112-7777 >> consultation regarding Mobile Devices & B2B
  2. 0800-112-8888 >> for consultation of all product categories

The services are provided (can be downloaded from abroad):

  1. 021-5699977777 >> serves consultation on all kinds of products including smartphones and other electronic devices.

For the Samsung call center number above, you can contact it anytime because it has a 24-hour Monday to Sunday hours operating hours. So, whoever you happen  to  need an urgent consultation, you can call one of the above numbers.

Online Customer Service and Social Media

Before visiting the Samsung Surabaya service center, you can also contact the online customer service or the official social media admin. For the report from the official website, here is the online Samsung CS list that can be contacted:

  1. 24-hour Live Chat that is available through Samsung’s official website
  2. WhatsApp Chat

Customers can also contact Samsung CS through the WA number at 0818-0215-5777. The service is also open 24 hours a day and includes national holidays.

  1. Line

In addition to chatting via WA, customers can also contact CS Samsung via Line in the name of the Indonesian Samsung account.

  1. Promise of Service

Samsung also offers service to customers who want to create a service schedule that doesn’t line up. In fact you can check the condition of the repairs later. For information about this service, you  can check out Samsung’s web directly.

As a list of Samsung Surabaya service center social media accounts  , you  can look at the following account names:

  1. Facebook: Samsung New Zealand
  2. Twitter:@SamsungID
  3. Youtube: Samsung New Zealand
  4. Instagram: samsung_id

Above I mention the complete list of Samsung’s service stations in Surabaya along with information on contac call centers and social media accounts.  For those of you who use Samsung, there’s nothing wrong with mentioning some of the important information above.   If you need a customer care service at all times, do not hesitate to look for the number or address of the service centre.

For those experiencing problems or wanting to consult with different Samsung electronic products brand, you can visit one of the Samsung Surabaya service centers as mentioned above.

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